What is the warranty on the wetsuit outlet?
Wetsuit Outlet offer a 12-month warranty against manufacturing defects. If you have experienced a problem due to a manufacturing fault within this period, we are happy to act on your behalf and contact the brand to initiate a claim. Warranty. All wetsuits we sell have a 1 year warranty and all wetsuits accessories have a 3 month warranty from when the item was purchased. The warranty process will only cover manufacturing defects to an item such as a split in the seam, loose stitching, broken zips and collapsed neoprene.All companies offer a 1-year warranty on materials and some include lifetime on workmanship, but 999 times out of 1000 it’s the materials that deteriorate first. So, my answer is this: one year — that is the reasonable life-span of a surfing wetsuit.
What is the return policy for real watersports?
You have 30 days from the date of purchase to make sure what you ordered from REAL is right for you. You have the option to return your order for a refund, store credit, or exchange it for the right size. The product must be brand new and with the original tags or packaging. We want you to be satisfied with your purchase. We allow item exchange requests within 30 days from date of purchase, provided that the official receipt is presented and that the item is still in perfect condition, with its original packaging intact.Returning Unwanted Goods The item(s) must be returned to us within 30 days of receipt of goods. The item must be unused, undamaged, and with original labels and packaging. Please be aware that it can take up to 5 days to process your returns once it arrives at our warehouse. We are unable to offer exchanges.What if my item is faulty? We are really sorry if your item is faulty, if you purchased it within the returns period you can return as normal, making sure to select faulty as the reason for return. If you purchased your item past the returns period, please get in touch with our Customer Care team, so that we can help.If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery.
What is the return policy for watersports outlet?
We offer a 30 day, easy return policy for unwanted items. We ask that all items are returned to us in a clean, unused and resalable condition, in the original outer and product packaging. Returned items are put through a detailed inspection process, and if the product meets our high-quality standards, the item is tagged as “new” and is re-listed for sale. Most returned products meet this bar and are put back on our digital shelves for other customers.
What is the return policy for wetsuit outlet?
We offer a 60 day, easy return policy for unwanted items. Please return all items to us in a clean, unused and resalable condition, in the original packaging. Don’t forget to include your return slip, which contains your order number. Your Returns Made Easy. Enjoy an easy returns experience by returning your item(s) at any one of 5,000+ Return Bar locations or package your item(s) at home and send via regular mail. Return Bar locations nationwide. Bring your item(s) to a local return bar, no label or boxes needed!Simply start your return online to receive a QR code, locate a Return Bar near you, bring in your items, and you’re good to go! Start a new Return using the Happy Returns Portal. Select the items you wish to return and the reason for your return. Pack your returns and be sure to include the packing slip.