What is the warranty on SereneLife saunas?
A: Register your Serenelife Sauna within seven days and get a one year warranty plus a three months extended warranty. Warranty Claims: To make a warranty claim, the customer must provide proof of purchase and notify SaunaBox within the warranty period. Please contact our customer support team through [email protected]. All of our Medical Saunas are backed by a 3-Year Full Coverage Warranty including 3 years of in-home service with parts.
How long is a full warranty?
A full warranty may be active for a short time after your purchase, such as 60 or 90 days. Some full warranties, and even some limited warranties, may cover the product “for life. The actual scope of a lifetime warranty may only include the product’s lifetime on the market until its discontinuation. Many warranties for household items cover the product only for a year from purchase. They usually cover issues caused by defective parts or workmanship. As a result of these limited manufacturer warranties, many vendors offer extended warranties.A full warranty often covers repair or replacement for all product parts. In general, full warranties don’t cover normal wear and tear. They give customers a way to fix substantial problems with the product. Any company offering a full warranty must repair or replace the product during the specified warranty period.
How do I claim my sauna box warranty?
Warranty Claims: To make a warranty claim, the customer must provide proof of purchase and notify SaunaBox within the warranty period. Please contact our customer support team through support@saunabox. The cabinet and heaters in every SaunaRay unit are warranted against the manufacturer’s defect for as long as you own it. The digital time/temp controller comes with a 5-year full replacement warranty at no extra cost. We’re not here to upsell you a warranty package.
What does warranty cover?
Warranties typically include exceptions that limit when a manufacturer must fix a problem. Many warranties for household items cover the product only for a year from purchase. They usually cover issues caused by defective parts or workmanship. Misuse or improper use. A warranty usually excludes coverage for damage caused by improper use, handling, or maintenance. If a product is used in ways not intended by the manufacturer (for example, using a household appliance outdoors), the warranty could become void.Warranty stands void for theft, abuse, misuse, neglect; vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions).
How do I claim my warranty?
Contact the manufacturer and explain your situation. You should find their contact details on the warranty or guarantee paperwork, in the instruction manual or on their website. If your guarantee or warranty is from the seller or trader, you should check if it’s ‘insurance-backed’. To write a warranty claim, start by gathering all relevant information, including your purchase receipt, warranty details, and a clear description of the issue. Next, draft a concise letter or email to the manufacturer or retailer, outlining your situation and expressing your request for a refund or replacement.