What is the return policy for ION speakers?
Items returned within 30 days of the date of purchase will receive an exchange or full refund back to the original payment method. You are responsible for the cost of returning the item back to inMusic. Items returned to inMusic should be in the original packaging, with all accessories, an intact UPC and serial number. We will issue a refund or exchange as long as the request is made within 30 days of the shipping date, the merchandise is returned in the same condition as it was when shipped, and is received in the original packing material and with all of its accessories such as: remote control, cables, antennas, connectors, .Return Policy We will gladly exchange your product for the same model (subject to availability) or give you a refund for the full amount of the merchandise including taxes.
Can I pair two Ion speakers?
ION Audio | How to link a second speaker One will serve as the left speaker and the other will serve as the right speaker. Press and hold the Stereo-Link button on each speaker. Once a link has been established, the Link icon will remain on the Display. Press and hold the Stereo-LinkTM / Repeat button on both speakers to enter Stereo-LinkTM mode. You will hear a tone and the Stereo-LinkTM and Bluetooth icons on each speaker’s Display will begin flashing while they search for each other. Note: The linking process can take up to 30 seconds to complete.First, remove or forget the speaker from the list of paired Bluetooth devices in the settings of the phone or tablet. Then, with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off. The speaker has now been restored to factory default settings.
How do I claim my ION speaker warranty?
To obtain an RMA number and assistance on where to return the product, contact ION Audio customer service by visiting our website at ionaudio. Upon receipt, ION Audio will repair or replace the defective products. ION Audio, LLC (“ION Audio”) warrants to the original purchaser that ION Audio products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase from an authorized ION Audio dealer and continuing for the following period of time after that date .For ION Audio products, the manufacturer’s warranty is Ninety (90) Days. Customers within this period should reach out to our support team through the chat widget to request warranty service.
How long does an Ion speaker last?
The battery takes around 12 hours to fully charge. A fully charged battery will last up to about 75 hours at a reasonably loud indoor listening volume level. Battery life may vary based on battery temperature, age, and the volume and usage of the speaker. To charge the battery: Typically, the battery will fully charge in about 3 hours; this varies depending on the charge level and if the product is in use while charging.